Installing the new controller is an easy job that any person with basic mechanical skills and standard tools should be able to do in less than 30 minutes. See our instructional guide here.
We recommend installing a thermal probe inside the drive unit so you can track the drive unit temperature. (Click here for probe installation instructions)
Read this guide on the different ways this firmware can be programmed on this beefed up controller. (Click here for programming guide)
If your BBSHD does not work it's not necessarily the controller that is bad, you could have also have damaged the nylon gear or melted the windings. For a complete troubleshooting guide for the BBSHD (click here for troubleshooting guide).
It has been a pleasure dealing with Rod. He goes out of his way to provide good advice and support before and after sales. Deliveries have been fast and the gear top notch. The BBSHD is awesome. Being able to source Luna gear and replacement parts in Australia is a blessing. Be careful not to do what I did and burn your motor controller by driving too hard in the wrong gear up hill but have the peace of mind knowing that Rod will be there to help get you back on the road if you do need to repair your rig. Highly recommended! Thanks Adam, Appreciate the review Regards Rod